Improving Cross Departmental Communication with KanBo: A Boost for MBLC Leasing Collection

KanBo: The Work Coordination Platform of Choice for Large Enterprises

The fast-paced world of large enterprises requires extensive coordination and collaboration among teams, departments, and external stakeholders. KanBo is a revolutionary work coordination platform designed specifically for large enterprises to transform the way they work. Whether on-premises or in the cloud, KanBo provides customized installations and licenses that cater to the unique needs and preferences of all types of businesses.

KanBo’s dedication to MBLC Leasing Collection makes it particularly attractive for the automotive industry, where cross-departmental communication and collaboration are essential. In this article, we will take a closer look at the features and benefits of KanBo, as well as a short product tour.

Introduction:

KanBo is a work coordination platform that helps large enterprises transform the way they work. By bringing teams, departments, and external stakeholders together, KanBo empowers companies to work collaboratively and achieve their goals more efficiently.

Feature Benefits:

KanBo offers numerous features that benefit large enterprises in various ways. Here are some of its most prominent benefits:

1. Cross-Departmental Communication: KanBo allows teams, departments, and external stakeholders to communicate seamlessly, regardless of their location. This feature ensures clear communication and promotes collaboration, enabling large enterprises to work more effectively.

2. Customizable Workflow: KanBo allows companies to create customized workflows that align with their unique business processes. This feature ensures that teams follow consistent procedures and reduces the likelihood of errors or miscommunications.

3. Task Management: KanBo offers a task management system that enables teams to assign tasks, track progress, and ensure accountability. This feature ensures that everyone is on the same page and ensures the timely completion of tasks.

4. Business Intelligence: KanBo provides advanced analytics tools that help companies gain insights to make better decisions. This feature ensures that large enterprises make informed decisions based on real-time data.

Short Product Tour:

KanBo’s user-friendly interface makes it easy for large enterprises to get started. Here is a brief overview of its navigation:

1. Dashboard: The dashboard is where users can view their tasks, projects, and documents.

2. Boards: Boards are where users can customize their workflows and create tasks.

3. Chat: The chat feature allows users to communicate with their team and external stakeholders in real-time.

4. Analytics: The analytics feature provides users with valuable insights into their workflow and helps users make informed decisions.

Conclusion:

KanBo is a revolutionary work coordination platform designed specifically for large enterprises. Its customizable installations and licenses cater to the needs and preferences of all types of businesses, making it a flexible solution that can adapt to changing needs. Its cross-departmental communication, customizable workflow, task management, and business intelligence features make it an invaluable asset to any large enterprise. With KanBo, businesses can streamline their operations, reduce errors, and work collaboratively towards achieving their goals.

As an automotive industry player, MBLC Leasing Collection understands the importance of efficient work coordination. That’s why they use KanBo to streamline their daily tasks, solve complex problems and foster collaboration. In this how-to guide, we’ll follow the MBLC Leasing Collection team through a typical week of work, using KanBo to manage their tasks and stay ahead of the curve in the fast-moving industry. Let’s dive in!

Monday:

The team starts the week by logging into KanBo and checking their notifications for any new updates. They then go to their Workspace, where they have several Spaces set up for different projects and departments. In the Sales Space, they use the Kanban view to manage leads and prospects, assign tasks and track progress. They also use the Gantt chart view to visualize the project timeline.

Tuesday:

On Tuesday, the team has a weekly sales meeting. Using KanBo, they prepare a detailed agenda for the meeting and share it with the team. During the meeting, they use the KanBo table view to review sales metrics and identify areas for improvement. They also use the Activity view to review the previous week’s progress and set goals for the upcoming week.

Wednesday:

Wednesday is dedicated to customer service. In the Customer Service Space, the team uses KanBo to manage customer requests, assign tasks and track progress. They also use the Mind Map view to brainstorm solutions for complex problems and the Timeline view to visualize the customer journey.

Thursday:

On Thursday, the team focuses on product development. In the Product Development Space, they use KanBo to manage tasks, assign team members and track progress. They also use the Document view to collaborate on product specifications and the Dashboards & Reports view to analyze product performance.

Friday:

Friday is dedicated to project management. The team uses KanBo to manage multiple projects, visualize project timelines, and assign tasks to team members. They also use the Calendar view to schedule upcoming deadlines and meetings.

By the end of the week, the MBLC Leasing Collection team has successfully managed their tasks and projects using KanBo, staying ahead of the curve in the fast-moving automotive industry. With KanBo, they have improved their productivity, fostered collaboration and solved complex problems.

Yes, KanBo is much more than just a tool for cross-departmental communication. While it does facilitate communication and collaboration between teams, it also offers a wide range of features and functionalities that make it a powerful work coordination platform for large enterprises.

One of its key strengths is the ability to seamlessly integrate with other business applications, such as SharePoint, Microsoft Office 365, Google Suite, AWS or Salesforce, to name a few. This means that KanBo can serve as a central hub for all project-related activities, allowing teams to access and manage all their tasks, documents, and communications in one place.

KanBo also offers a rich set of tools for task management, including customizable task lists, kanban boards, Gantt charts, and timelines, making it easy for teams to stay on top of their work and deadlines.

In addition, KanBo supports different workstyles and hybrid methodologies across the organization, fostering responsibility, autonomy, and mastery. Its focus on transparency and trust empowers company cultures that are based on collaboration and innovation.

Overall, KanBo transforms work management by simplifying it and allowing people to focus on the work that matters most. Its features are designed to maximize productivity, inspire creativity, and enable teams to work together towards a common goal.

Q&A

Q1: Which industries can benefit the most from using KanBo as their work coordination platform?

A1: Large enterprises across various industries can benefit from using KanBo as their work coordination platform. However, industries that require cross-departmental communication and collaboration, such as the automotive industry, can benefit greatly from KanBo’s features.

Q2: What are some of the key features of KanBo that benefit large enterprises?

A2: Some of the key features of KanBo that benefit large enterprises include cross-departmental communication, customizable workflow, task management, and business intelligence. These features help companies work more effectively by ensuring clear communication, promoting collaboration, and providing real-time data insights.

Q3: How does MBLC Leasing Collection use KanBo to manage their daily tasks and stay ahead of the curve in the automotive industry?

A3: MBLC Leasing Collection uses KanBo to manage their tasks and projects by creating Spaces for different departments and projects. They utilize KanBo’s various views, such as the Kanban, Gantt chart, Mind Map, and Timeline views to manage leads, customer requests, product development, and project management. By using KanBo, they have improved productivity, fostered collaboration, and solved complex problems.

Use Case: Early Collection Management with KanBo

In the financial industry, early collection management is a crucial process to maintain the health of the business. KanBo can support managers and senior managers to optimize and monitor early collection processes, such as Wechat, SMS, VA, phone calls, restructuring, and investigations. By leveraging KanBo, managers can streamline these complicated processes, reduce errors and abnormalities, and provide better services to customers.

For example, KanBo can help in the management of restructuring performance by optimizing restructure operational efficiency with online and offline solutions and ensuring the performance of Genpact and internal phone call collection activities meet the MBFS standard and working process. KanBo can also help in the regular review of VA strategy with the CCT team to improve collection call efficiency and the escalation of potential risks to the late team in a timely manner.

KanBo can also support managers in monitoring daily and monthly vendor performance reports, analyzing root causes, and communicating with OVM (outsource vendor management) on time when abnormal performance is detected. The system can also review case follow-up quality by selecting samples based on rules to ensure that vendor phone call collection activities and behaviors meet MBFS standards and working processes. KanBo can also provide business support by collaborating closely with OVM and training teams to ensure smooth communication and transparency between departments.

One of the advantages of using KanBo is the ability to customize the board view to suit individual needs and preferences. KanBo allows users to save their personal board view to focus on specific tasks, and improve productivity with more flexible and personalized settings. The personal view is visible only to the user who created it, and it applies only to visual changes such as card grouping, filtering cards, changing columns width at Table view, and coloring the lines between cards at Mind map view.

With KanBo, managers can create a personal view by making visual changes to the board view and pressing “more” (three dots) at the notification above, selecting save as, and entering the name for the view, and leaving the Personal option on. KanBo can also allow managers and board owners to switch between the personal and shared view options later by hovering over a board view button, pressing more (three dots), and selecting Settings. Then, toggle the button to the opposite position to apply the changes.

In conclusion, KanBo is a work coordination platform that offers numerous features and benefits that benefit large enterprises, including the financial industry. KanBo can support managers in optimizing early collection management and monitoring vendor performance, as well as customize personal board view to enhance productivity and focus on specific tasks. By leveraging KanBo, managers can transform the way they work, streamline their operations, and achieve their goals more efficiently.